Founding AI Deployment Strategist, Post-Sales

ABOUT DUST

We're creating a new AI operating system that has the potential to change the way companies operate. Our mission at Dust is to transform how work gets done by letting any team and employee shape the exact agents they need to accelerate their work.

With 70%+ weekly active users, people stick with Dust as much as they do with Slack and Notion. We already are a core part of their jobs.

We're at an exciting stage of our journey and growing fast. We're serving great customers like Cursor, Clay, Whatnot, and Persona, and aim to 5x our growth by the end of 2026.

Dust is a Sequoia-backed company with an experienced and determined team of optimists (coming from companies like Stripe and OpenAI) that likes to focus on users, getting great things done by shipping fast, and doesn’t take itself too seriously while doing so.

THIS ROLE

As an AI Deployment Strategist, you'll drive transformational AI adoption for Dust Enterprise customers. You’ll serve as a trusted product expert from first touch through scale, leading onboarding, training, and strategic enablement programs that translate business challenges into high-impact use cases with measurable outcomes.

As our first US-based AI Deployment Strategist, you’ll help shape a new product category from the ground up in a fast-paced environment where ownership and impact define success.

RESPONSIBILITIES

- Lead the Customer Deployment Journey (first 60–90 days) for our strategic customers

- Partner with customers as a trusted advisor to define deployment goals aligned with business objectives

- Design and deliver persona-specific enablement sessions, from first-time users to executive stakeholders

- Identify and unlock high-impact use cases across customer organizations

- Monitor adoption metrics and proactively rem...