Front Desk Receptionist

Wettermark Keith, a rapidly growing national personal injury firm, is seeking a Front Desk Receptionist to serve as the first point of contact for clients, visitors, attorneys, and staff in their Birmingham, Alabama office. This role is integral to creating a positive first impression and maintaining a professional and welcoming front office environment.

Key responsibilities include answering, screening, and directing incoming calls using a multi-line telephone system, managing multiple calls simultaneously, taking accurate messages, and ensuring timely delivery to the appropriate individuals. The receptionist will also greet and assist clients and visitors upon arrival, notify the appropriate attorney or staff member of their arrival, maintain a professional and organized reception area, assist with scheduling conference rooms and coordinating visitor appointments, receive incoming mail and deliveries, and provide general administrative and clerical support to office personnel as needed. Maintaining confidentiality when handling client information and other sensitive firm matters is essential.

The ideal candidate should have previous experience as a receptionist, front desk coordinator, or administrative professional in a professional office environment, with demonstrated experience operating and managing a multi-line telephone system. Excellent verbal and written communication skills, strong customer service and interpersonal skills, a professional appearance and demeanor, the ability to multitask and prioritize responsibilities in a fast-paced environment, strong organizational skills and attention to detail, the ability to exercise discretion and maintain confidentiality, proficiency in Microsoft Office and general office technology, and reliability and punctuality are required.

This is a full-time, in-person position in the firm's Birmingham office. Compensation includes a competitive hourly salary, commensurate with experience, and benefits.