General Manager, EMEA

Location: Remote, EU (Amsterdam, Stockholm or London preferred)

About the Role

Nivoda is building the operating system for the diamond and gemstone industry. EMEA is our largest and most established region by customer base and proximity to the Antwerp trading hub — and the commercial and operational complexity has outgrown a function-led regional model. We're creating a General Manager role with full P&L accountability for EMEA to own the regional number, sharpen the commercial motion across a highly diverse set of markets, and close the loop between sales, marketing, and fulfillment at regional speed.

The GM owns Revenue, Gross Margin, Contribution Margin, and Operating Profit for EMEA. The role is the single accountable leader for regional performance, regional customer experience, and regional operating cadence. It reports to the CRO and operates as a peer to the Americas GM.

Scope & Accountability

- P&L: Full regional P&L — revenue, gross margin, contribution margin, and operating profit for EMEA. Owns regional forecasting, annual budget, capital allocation across Sales, Marketing, and Fulfillment within the approved envelope, and monthly/quarterly business reviews with the executive team.

- Sales (solid line): End-to-end leadership of the regional sales org — SDRs, BDMs, Enterprise AEs — across EMEA's sub-regions. Owns pipeline generation, conversion, quota attainment, and NRR. Territory design, segmentation, coverage model, and comp plans in partnership with RevOps and People. Hires, develops, and performance-manages regional sales leadership and ICs.

- Marketing (accountability, no reporting line): Approves regional marketing spend and allocation across paid, events, field, partner, and content. Sets regional demand-gen targets jointly with the Marketing leader and holds Marketing accountable to regional pipeline contribution, CAC, and payback. Approves trade shows, sponsorships, and campaign investments in region.

- Fulfillment & Logistics (do...