GTM Operations - Chicago

About HappyRobot

HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate - they make decisions, take action, and run operations autonomously across voice, email, and enterprise systems. Born in Y Combinator (S23) and backed by a16z and Base10 with over $60M raised, we power critical operations for global enterprises worldwide.

Our platform is battle-tested in the most demanding environments - where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto.

Role Overview

In the context of HappyRobot's hyper-growth, this role exists to make sure the systems underneath Growth and Sales actually work — clean data, reliable reporting, automations that don't break, and a tooling stack that not only keeps up with the team, but enables it to keep moving fast.

You'll own Salesforce day-to-day: fields, workflows, data hygiene, dashboards, and reporting. You'll also own the operational layer across our growth stack — attribution, integrations between tools, email infrastructure, and automations. You serve both Growth and Sales, and you'll be the person both teams go to when something needs to be built, fixed, or figured out.

You’re a great fit if you think about the GTM stack the way a product manager thinks about a product — what's working, what's slowing the team down, what's missing, and what do we build or buy next. As we scale, you'll take on broader ownership of that stack and the decisions around it.

What You’ll Do

- Own Salesforce administration: data integrity, field management, record-triggered flows, reports, and dashboards

- Build and maintain integrations between Salesforce and the rest of the GTM stack (Amplemarket, Unify, marketing au...