Head of Client & Product Delivery (Europe)

💻 About the role
This role sits within the Amber for Utilities team, that licenses our technology to energy retailers and utilities worldwide. Amber has cracked something genuinely rare - a technology that benefits consumers, utilities, and the grid all at once. Having built a loyal following in Australia by giving people direct access to wholesale energy prices and automating smart devices to save them money, we're now taking that model global. This role is critical to build the team and business in the UK and Europe more broadly. The foundations have been laid, but this role will allow us to scale this part of Amber.
Amber for Utilities Europe (A4U) is live, major utility partnerships are underway, and we've reached an inflection point. We're ready to scale - and this role is the signal of that ambition. As the first dedicated client services and delivery leader in A4U, you'll be stepping into a business that has proven its model and now needs the operational leadership to take it to the next level. The European delivery team currently reports directly to the co-CEO (based in Australia); you'll be the person who takes that baton, builds the function, and frees the business to grow.
Reporting to the European General Manager (soon to be hired) and working in close partnership with the European VP, Business Development, you'll impact how Amber's technology gets implemented with utility partners across Europe - turning signed partnerships into live, thriving products that consumers love. You will place an emphasis on outstanding client relationships and intimate product knowledge. This is a defining leadership opportunity at a company that is reshaping how energy works for millions of people, and as the first role of its kind at Amber, it’s yours to shape and own.