ABOUT MERCOR

Mercor is defining the future of work. We partner with leading AI labs and enterprises to provide the human intelligence essential to AI development.

Our vast talent network trains frontier AI models in the same way teachers teach students: by sharing knowledge, experience, and context that can't be captured in code alone. Today, more than 30,000 experts in our network collectively earn over $2 million a day.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society.

Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our new San Francisco headquarters.

About The Role

Mercor’s Head of People Operations will own the operational backbone of our people function. This role combines traditional HR leadership with operational problem solving across a global workforce.

You will design and implement the systems, policies, and processes that allow Mercor to scale rapidly while maintaining a high-performance culture. This includes supporting employees across jurisdictions, building compliant employment structures internationally, and ensuring our team has the support needed to operate effectively in a demanding environment.

This role reports directly to the executive team and will work closely with finance, legal, and operations leadership.

Core Responsibilities

- Systems & Infrastructure – manage and optimize Mercor’s HR systems (HRIS, payroll, benefits administration, and internal data infrastructure)

- Own the employee lifecycle – onboarding, offboarding, promotions, role changes, and performance review cycles

- Policies and procedures – establish reliable and scalable HR processes as the company grows

- Reporting & analytics – headcount, retention, attrition, perfor...