Head of SMB Acquisition

The Head of SMB Acquisition at Block (Square) will lead the Australia and New Zealand SMB & Franchise Sales team, focusing on driving revenue through small and medium-sized businesses and franchise partners. This role involves overseeing a multi-motion organization, including Business Development Representatives (BDRs), Inbound and Outbound Account Executives, and the Franchise sales motion. The position is based in Sydney, Australia.

Key responsibilities include developing and refining sales playbooks, processes, and tools to efficiently convert and grow merchant accounts at high volume. The role also involves crafting segment-wide strategies, setting objectives and key results (OKRs), and holding the team accountable for revenue targets across each sales motion. Additionally, the Head of SMB Acquisition will lead cross-functional workstreams tied to pipeline creation, conversion, and revenue growth.

Candidates should have a proven track record in building and operating high-velocity sales motions at scale, navigating complex commercial negotiations, and leading high-performing teams. Experience in developing leaders and individual contributors, creating clarity and accountability, and fostering a culture of performance and continuous improvement is essential. The ideal candidate will be a strategic problem solver with a strong bias for action and hands-on execution.

While specific compensation details are not provided, Block offers competitive salaries and benefits. The company is committed to delivering positive outcomes for customers and supports a community of shoppers. Employees are encouraged to trust in the next generation and share a vision of a more accessible and sustainable world.

Block fosters a culture of performance and continuous improvement, emphasizing empathy and leadership without ego. The company is focused on supporting its community of shoppers and is committed to delivering positive outcomes for customers. Employees are encouraged to trust in the next generation and share a vision of a more accessible and sustainable world.