Implementation Analyst

ACCURX IS WHERE CONVERSATIONS HAPPEN WITH AND ABOUT PATIENTS IN THE NHS

For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system-wide platform that connects everyone through communication.

What started as a way for GPs to text a patient, has now evolved into an all-in-one digital toolkit used by 98% of GP practices and 68% (and growing!) of NHS Trusts.

Our platform now powers Total Triage to manage patient demand, and Self-Book that lets patients schedule their own appointments in seconds. We’ve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with Accurx Scribe our AI-powered note-taker that drafts medical notes in real-time.

We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be.

THE CHALLENGES YOU’LL SOLVE AS A IMPLEMENTATION ANALYST

We take customer onboarding very seriously - we’re known for a ‘right first time’ approach when we set up in a practice and as an Implementation Analyst, you will have a huge impact in scaling Scribe usage and adoption across the NHS. Our products are designed for ease of use across the healthcare space, so ensuring our end users feel confident is essential - this is where you come in.

This role will be supporting our customers in new regions - at the moment, this is Scotland, Wales and Northern Ireland. This means we may require occasional travel to these areas (maximum once per month).

- Running training sessions for our users on Accurx products: this could be online or in...