Implementation Manager (Manila)

ABOUT PAYSCALE

Payscale is the original compensation innovator for organizations who want to scale their business with pay and transform their largest investment into their greatest advantage. With decades of innovation in sourcing reputable data and developing AI-powered tools, Payscale delivers actionable insights that turn pay from a cost to a catalyst. Its suite of solutions — Payfactors, Marketpay, and Paycycle — empower top companies in the U.S. and businesses like Cintas, ZoomInfo, Chipotle, Brookdale Senior Living, Ohio State University, American Airlines, and TJX Companies.

Create confidence in your compensation. Payscale.

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What We Do:

The implementation team at Payscale is part of the Global Services organization. We serve as the first point of contact for newly signed or upgrading clients by establishing client sites, providing access, and helping clients navigate the successful set up and population of their Payscale product of choice. We lead one-on-one product implementations in partnership with the client, Customer Success Managers, and Product Support as well as collaborate with the broader product implementation group to ensure timely implementation and drive early product value for new customers.

What You Do:

The Implementation Manager I is the primary contact in the onboarding of new clients. This includes helping the client navigate the implementation experience, owning the coordination of efforts across all teams, and partnering with and assisting clients with their tactical compensation administration initiatives within our proprietary compensation point solution software. The Implementation Manager I assumes a leadership role for client facing activities, coordinating the implementation project initiatives of our client partners and ensuring that milestones/goals/deliverables are met.

Day-in-the-Life:

As an Implementation Manager I, a typical day may include the followin...