Intake & Marketing Specialist

The Intake & Marketing Specialist at Tomeny | Best Injury Attorneys serves as the first point of contact for clients, ensuring a welcoming and efficient experience. This role is integral to the firm's operations, combining client intake responsibilities with support for marketing initiatives. Tomeny | Best is a prominent personal injury law firm based in Baton Rouge, Louisiana, known for its compassionate and robust legal representation.

In this position, the specialist will manage inbound calls, gather detailed information from new client inquiries, and provide overflow support during peak times. Additional duties include processing incoming mail, assisting with data entry, updating the firm's CRM system, and supporting marketing efforts such as organic social media posting and brand engagement initiatives.

Candidates should possess excellent phone etiquette, strong customer service skills, and reliability. Comfort with technology, including systems like Filevine, Lead Docket, and RingCentral, is essential. A collaborative and relationship-driven approach is crucial, and an interest in marketing and content creation is advantageous.

The firm offers growth opportunities, allowing the specialist to develop professionally into marketing and broader operational roles. Employees enjoy a family-oriented culture with regular team activities and a supportive workplace environment. Additional benefits include comprehensive health insurance, 401(k) retirement planning options, flexible scheduling with potential for hybrid work, and a competitive salary reflective of experience and performance.

Joining Tomeny | Best Injury Attorneys provides an opportunity to make a significant impact in the personal injury law field within a dynamic and supportive team. The firm is dedicated to reshaping the landscape of personal injury law through compassionate client service and innovative legal strategies.