IT Director
The IT Director at Graphcore will lead the USA distributed IT organization, encompassing infrastructure engineers, support teams, and specialists across enterprise IT and lab environments. This role is pivotal in shaping IT strategy and building systems that directly impact the company's innovation and scalability. The IT team operates in a collaborative, fast-paced environment, partnering closely with regional IT teams, engineering, and business functions.
Key responsibilities include leading, mentoring, and growing a high-performing IT team, fostering a culture of accountability and continuous improvement. The IT Director will partner with regional IT and engineering teams to support lab environments, development infrastructure, and high-performance computing needs. Additionally, they will act as the senior escalation point for USA IT service delivery and operational issues, manage vendor relationships and contracts, develop and manage IT budgets, and define and execute the USA IT strategy aligned with business objectives. Driving scalability, reliability, and performance across IT systems and services, as well as defining and tracking KPIs, SLAs, and service metrics to continuously improve IT performance, are also essential duties.
The ideal candidate will have proven leadership experience in IT management or IT Director-level roles, with a strong understanding of enterprise IT infrastructure. They should possess excellent stakeholder management and communication skills at the executive level, a solid understanding of cybersecurity principles, risk management, and compliance, and experience managing and scaling IT teams in a high-growth environment. Strong problem-solving skills with a strategic and operational mindset and experience leading global or distributed teams are also required.
Graphcore offers a competitive salary, flexible working arrangements, a generous annual leave policy, private medical insurance, a health cash plan, a dental plan, pension matching up to 5%, life assurance, and income protection. Additional benefits include a generous parental leave policy, an employee assistance program covering health and mental wellbeing, and a range of healthy food and snacks at the central Bristol office, which features its own barista bar. The company is committed to building an inclusive work environment and offers equal opportunity processes, providing reasonable adjustments as needed.