The IT Litigation Support Technician at Contact Government Services (CGS) plays a pivotal role in assisting the United States Attorney's Office with technical and analytical support for litigation processes. This position is integral to the Information Technology department, ensuring the seamless operation of litigation support systems and contributing to the efficiency of legal proceedings.

In this role, the technician is responsible for coordinating litigation support services, including trial preparation and presentation, in response to customer needs. This involves installing, configuring, and maintaining litigation support equipment, developing standards and procedures for applications, and collaborating with other agencies involved in litigation team activities. Additionally, the technician ensures systems availability, functionality, integrity, and efficiency, and provides customer support services, including installation, configuration, troubleshooting, and training.

Candidates should possess a Bachelor's Degree in a related field and have experience with litigation support principles, methods, and practices. Familiarity with litigation support systems development concepts, performance monitoring, quality assurance, and systems security methods is essential. Experience with litigation support databases, such as IPRO Eclipse and Relativity, and discovery processing hardware and software, including Law Pre-Discovery and Nuix systems, is highly desirable. Strong oral and written communication skills are also required.

CGS offers a comprehensive benefits package, including health, dental, and vision insurance, life insurance, a 401(k) plan, flexible spending accounts, paid time off, and observance of state and federal holidays. The company is committed to fostering a supportive environment that encourages professional growth through various learning opportunities.

At CGS, employees are valued for their contributions to government innovation. The company emphasizes collaboration, anticipates the needs of others, and provides an environment where employees feel supported. CGS is dedicated to solving the most dynamic problems with cutting-edge technology and offers opportunities for meaningful work in government innovation.