IT Technical Lead

Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn.

But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.

Join Multiverse and power our mission to equip the workforce to win in the AI era.

The Opportunity

We're looking for a technically strong IT Technical Lead to join our lean IT Operations team. This is a hands-on role with real scope - you'll be trusted to own critical programmes end-to-end, build automation that genuinely reduces toil, and act as a technical authority across projects that span the full business.

You'll report directly to the Head of IT Operations and work closely with Engineering, Security, Legal, and People teams. If you enjoy solving hard technical problems, building things that scale, and seeing your work have a direct impact on a company people love - this is the role for you.

What You'll Do

Build and ship automations that actually matter

- Identify manual bottlenecks across IT Operations and design smarter, automated workflows - from user provisioning and licence management to compliance reporting and support triage

- You won't just be maintaining systems; you'll be building the scalable foundations we need as the business grows

- Own your automations end-...