Law Library Analyst
Harbor is seeking a Law Library Analyst to join its Knowledge and Research Services team. This full-time, remote position is available to candidates in the United States, United Kingdom, or Canada. The Analyst will support the day-to-day administration and delivery of law library services, ensuring that resources, systems, records, and workflows are maintained accurately and consistently to provide timely and reliable information support to attorneys, legal staff, and internal teams.
Key responsibilities include maintaining library catalog records and administrative documentation for collections, contracts, invoices, orders, and renewals, ensuring records are complete, current, and accessible. The Analyst will also support access to electronic resources by assisting with password and access issues, troubleshooting common user concerns, and escalating vendor or platform problems as appropriate. Additional duties involve updating internal research guides, maintaining metadata, and keeping shared repositories accurate and current to support team collaboration and consistent client service. The Analyst will create and maintain tracking logs and operational reports related to request volume, turnaround time, resource usage, and recurring issue categories, and assist with current awareness and monitoring by tracking legal, industry, and resource-related updates and distributing timely summaries or alerts. Coordination with vendors, client managers, and internal teams on renewals, resource changes, administrative updates, and related documentation is also required. The Analyst will identify recurring operational issues, document standard operating procedures, and recommend workflow improvements, assist with document delivery and source retrieval, participate in training and professional development, and support research-related tasks as needed.
The ideal candidate should have a Master of Library Science (MLS) degree and/or demonstrated relevant professional experience in a private law firm or academic law library, special library, or research center. A minimum of 1-3 years’ experience providing law library services in such environments is preferred. Experience in a law firm library or technical services, working with invoices and renewals, and proficiency in Microsoft Office Suite (Outlook, Excel, Word, and PowerPoint) are essential. Strong accuracy and attention to detail, responsiveness, and the ability to manage and prioritize competing deadlines are important. A client service orientation combined with excellent verbal and written communication skills, strong organizational and time management skills, and the ability to work both collaboratively in a service-oriented team and independently with minimal supervision are also required.
Compensation details are not specified in the job listing. Harbor offers a comprehensive benefits package, including health insurance, retirement plans, and professional development opportunities. As a fully remote position, the Analyst will have the flexibility to work from anywhere within the specified regions.
Harbor is a leading provider of expert services across strategy, legal technology, operations, and intelligence. The globally integrated team of over 900 strategists, technologists, and specialists supports leading law firms, corporations, and their law departments. The company is committed to shaping the future of the legal industry and fostering enduring partnerships within its community and ecosystem.