Lead Product Manager, Fan Experience

The Lead Product Manager, Fan Experience at SeatGeek is responsible for shaping and executing the product strategy for the fan experience, focusing on enhancing user engagement and satisfaction. This role involves collaborating with cross-functional teams to develop and implement features that resonate with fans and drive business growth. SeatGeek is a technology-driven company dedicated to modernizing the ticketing industry by providing fans with seamless access to live events.

In this role, the Lead Product Manager will define and execute a roadmap that includes developing new features, improving existing ones, and ensuring a cohesive user experience across all platforms. The position requires close collaboration with engineering, design, and data science teams to drive product initiatives that enhance fan engagement and retention. Additionally, the manager will analyze user feedback and data to inform product decisions and prioritize features that align with business objectives.

Candidates should have at least 8 years of product management experience, with a strong track record in consumer products and exceptional user experience design. Experience in marketplace or mobile contexts is preferred. Strong communication and collaboration skills are essential, as the role involves working with various stakeholders across the organization. A deep understanding of data analytics and the ability to translate insights into actionable product strategies are also crucial.

While specific compensation details are not provided, SeatGeek offers a comprehensive benefits package that includes equity stakes, flexible work environments, and health insurance. Employees also receive stipends for home office setups and tickets to live events, reflecting the company's commitment to employee well-being and engagement.

SeatGeek fosters a culture of innovation and collaboration, encouraging employees to contribute ideas and take ownership of projects. The company offers opportunities for professional growth and development, making it an attractive environment for individuals passionate about enhancing fan experiences in the live events industry.