Lead Store Associate
Curaleaf, a leading global cannabis provider, is seeking a Lead Store Associate to join their team in Gaithersburg, MD. This full-time position offers a starting hourly pay rate of $19.50, with open availability required on weekdays, evenings, weekends, and holidays.
As a Lead Store Associate, you will be responsible for delivering exceptional customer experiences, guiding and inspiring your team, and driving performance in a high-volume retail store environment. Your key responsibilities will include leading by example to create a warm, welcoming environment, coaching team members to deliver exceptional service, and empowering associates to build meaningful customer relationships through personalized product recommendations. Additionally, you will drive consultative selling on the floor, foster a culture of loyalty by guiding the team to enroll guests in our rewards program, and support your team in resolving customer concerns with empathy and professionalism.
To be considered for this role, candidates must be 21 years of age or older and possess a High School Diploma or General Educational Development (GED) certificate. A minimum of 1 year of experience in a customer-facing or sales environment, along with at least 1 year of experience using point-of-sale (POS) systems and cash handling, is required. Additionally, candidates should have a minimum of 6 months of leadership experience in a retail environment and at least 6 months of hands-on experience in retail store operations, including executing opening and closing procedures and reconciling cash drawers. Strong leadership and team-building skills, familiarity with retail standard operating procedures (SOPs), safety protocols, and loss prevention practices, excellent customer service and interpersonal communication skills, and strong problem-solving and decision-making abilities are essential.
Curaleaf offers career growth opportunities, competitive pay and benefits, generous paid time off (PTO) and parental leave, a 401(K) retirement plan, life and disability insurance, community involvement, referral bonuses, and product discounts.
Joining Curaleaf means becoming part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you'll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.