Lead UX Designer (Remote, Global)
About the Role
We're looking for a Lead UX Designer to own the user experience across Teramind's platform. This is a senior individual contributor role - not a management position. You'll be the UX craft leader on the team: setting the bar for quality, coaching existing designers, and driving design direction across our most complex problem spaces.
You'll join our Product team alongside other designers, working closely with product management and engineering. While you won't manage people directly, you'll be expected to elevate the team through design critiques, mentorship, and establishing best practices that raise the overall UX craft across the group.
What You'll Do
Own the UX strategy across a platform serving 10,000+ organizations - designing workflows that serve distinct personas with different goals, from security investigation to productivity analysis to AI Governance
Coach and elevate fellow designers through structured critiques, pairing sessions, and shared frameworks - raising the quality and consistency of UX output without formal management authority
Translate complex, data-dense problem spaces into clear, actionable interfaces that help users move from signal to decision with confidence
Design end-to-end workflows grounded in real user needs - mapping the jobs to be done, defining interaction models, and reducing friction across multi-step processes
Build and evolve reusable UI components and interaction patterns for our design system, ensuring coherence across a broad platform with deep configurability
Run usability testing, discovery interviews, and internal dogfooding to validate design decisions and surface insights that shape the product roadmap
Partner with product managers and engineers to identify where UX improvements can lower cognitive load, reduce time-to-insight, and eliminate unnecessary complexity
Work closely with Engineering to ensure that user experience principles are being considered in all aspects of the product
What You Bring...