Legal Ops Senior Manager

ABOUT THE COMPANY

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.

We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.

Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.

The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.

ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.

ABOUT THE ROLE

Valon is building ValonOS, the AI-native operating system for regulated finance. We're rebuilding Legal the same way and, as our first hire in Legal Operations, you own the systems, processes, and AI workflows that let a small legal team support a fast-growing, highly regulated business — from contract operations to retention, from policy infrastructure to compliance program management. You're the architect and operator of Legal's operating layer, and the internal partner who aligns Legal with Finance, Sales, Engineering, Product, IT, and People so legal processes integrate cleanly with how the business actually runs.

This is a builder role. Most of the infrastructure you'll own doesn't exist yet, and you'll have meaningful input into how this function is scoped, what it owns, and how it grows from...