Loan Operations Manager
The Loan Operations Manager at Carta plays a pivotal role in overseeing the entire loan servicing lifecycle for complex private credit instruments, including bilateral, club, and syndicated loans such as term loans, delayed draw term loans (DDTLs), revolvers, unitranche, and asset-based lending facilities. This position is integral to ensuring the accuracy and efficiency of loan operations within Carta's private credit platform.
Key responsibilities encompass managing the calculation and processing of interest, fees, PIK accruals, amortization schedules, original issue discount (OID) accretion, and unused/commitment fees, all in accordance with LSTA/LMA conventions and evolving benchmark interest rates like SOFR and credit-sensitive rates. The role also involves executing and reconciling cash transactions, handling lender/borrower communications, and proactively resolving settlement discrepancies with both internal and external stakeholders to maintain operational integrity. Additionally, the Loan Operations Manager collaborates with fund accounting teams to support month-end close processes, ensures accuracy in position tracking, and assists in providing documentation for audit and reporting purposes. Supporting frontline investment professionals and relationship managers with timely and accurate servicing data, including responses to borrower/lender inquiries and documentation requirements, is also a critical aspect of this role.
Candidates should possess over eight years of experience in private credit loan operations, bank loan servicing, CLO administration, or through a third-party loan agent. A deep understanding of credit agreement mechanics, including loan origination and lifecycle events such as fundings, rollovers, prepayments, and conversions, is essential. Proficiency in LSTA/LMA conventions, day count standards, and benchmark rate calculations (SOFR, Term SOFR, Daily Simple) is required. Strong attention to detail with numerical accuracy and the ability to analyze complex position and cash reconciliations are crucial. The ideal candidate is a team-oriented problem solver who thrives in time-sensitive, high-visibility operating environments. Experience with direct lending portfolios, including unitranche, DDTL, super-senior/first-out structures, and PIK toggles, is highly preferred.
Compensation for this role includes a market-competitive salary, equity for all full-time positions, and exceptional benefits. The expected cash compensation (salary plus commission, if applicable) ranges from $153,850 to $217,000 in San Francisco, CA, and New York, NY; $146,158 to $206,150 in Seattle, WA; and $130,773 to $184,450 in Hamilton, NJ. Final offers may vary based on geography, experience, expertise, and other factors.
Carta is a technology company specializing in capitalization table management and valuation software, serving over 14,000 companies and more than 800,000 investors, law firms, and employees on its platform. The company is committed to transparency and equality in equity, aiming to transform how private capital operates. Carta has been recognized as a Great Place to Work and has received accolades such as the 2025 Built In Best Place to Work and the 2025-2026 Great Place to Work. The company fosters a collaborative and supportive culture, emphasizing integrity, peer collaboration, and connective rituals. Employees often describe their colleagues as smart and supportive, with internal forums like town halls and “Show & Tell” sessions helping teams share context and stay aligned. Visible rituals such as all-hands, hackathons, and recurring demo-style sessions are core to how the company builds connection and momentum. Carta is also dedicated to building an inclusive culture rooted in kindness, helpfulness, and equity for all, with various employee resource groups and initiatives supporting diverse communities within the company.