Manager, CRM

Chime is seeking a Manager, CRM to join our Lifecycle & CRM Marketing team. This hands-on, technical role involves overseeing Chime's CRM platform and channel ecosystem, including email, push, in-app, and SMS communications. The Manager will lead projects to enhance CRM scalability, reliability, and health, collaborating closely with teams such as Lifecycle Marketing, Engineering, Data Engineering, Product, Data Science, Analytics, and Legal & Compliance. The role also focuses on evolving Chime's CRM ecosystem through data, AI, automation, and real-time personalization.