Manager, Legal Operations

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ABOUT THE TEAM

As the Manager, Legal Ops, you will lead the team responsible for processing of third party payment demands and orders and other operations processes involving legal risk. Whether it’s a CRA Requirement to Pay, a court-ordered garnishment, a Maintenance Enforcement Program (MEP) notice, or contested estates or issues involving capacity, you are the person who ensures we respond accurately, on time, and in full compliance with Canadian law.

This isn't just about data entry. It’s about building a scalable "machine" that can handle complex legal requests across different provinces while keeping the client experience top-of-mind. You’ll be the bridge between our Legal team, our Back-Office Operations, and external government agencies.

WHAT YOU’LL DO:

- Master the Flow: Oversee the end-to-end processing of third party demands, including CRA Requests for Information and Requirements to Pay, wage garnishments, family support orders (MEP), civil / family garnishments, court-ordered seizures and estate administration (probate, letters of administration, executor/administrator instructions), and power of attorney and trading authority registrations.

- Regulatory Compliance: Ensure all responses strictly adhere to federal and provincial legislation (like the Income Tax Act or provincial Enforcement of Maintenance Orders Acts). You’ll stay ahead of changin...