Marketing Cloud Engineer

Harrier, a subsidiary of Banyan Software, is seeking a Marketing Cloud Engineer to enhance customer communication across multiple channels, including email, SMS, and letters. Harrier provides the Ignition platform, a leading customer retention and engagement product for the automotive industry, helping dealerships automate workflows and strengthen customer relationships across Australia and New Zealand.

In this role, you will be responsible for building, optimizing, and managing end-to-end Marketing Cloud journeys across all channels. You will integrate and manage data from multiple systems, ensuring it is clean, structured, and ready to power communications. Additionally, you will maintain reliable email, SMS, and letter communications while expanding into new capabilities and creating efficient, automated, and personalized communication frameworks. Ensuring compliance with the Australian Privacy Act is also a key aspect of this position.

The ideal candidate will have experience with a Marketing Cloud platform such as Salesforce Marketing Cloud, strong SQL and scripting skills (e.g., AMPscript, SSJS), and a proven ability to work with and integrate data to drive marketing communications. Experience managing multi-channel campaigns at scale and a strong understanding of data structures, contact models, and data quality are essential. Knowledge of deliverability, consent, and subscriber lifecycle management is also required.

Harrier offers a dynamic work environment where customer communication is central to the company's mission. This role provides an opportunity to work on a platform that is continually evolving, with the support of a team dedicated to innovation and excellence.