Marketing Operations Associate, Direct Marketing

The Marketing Operations Associate, Direct Marketing at StubHub plays a pivotal role in executing and optimizing email and push campaigns that engage fans and drive business growth. This position is integral to StubHub's mission of redefining the live event experience globally, ensuring timely and relevant communication with customers. The role is based in Aliso Viejo, California, and offers a hybrid work schedule, combining in-office and remote work.

In this capacity, the associate will oversee the end-to-end execution of marketing campaigns, from initial planning and prioritization to briefing, production, quality assurance, launch, and performance analysis. Managing the marketing calendar is essential, balancing scheduled campaigns with emerging opportunities. Collaboration with cross-functional teams, including Product, Data, and Engineering, is crucial to streamline workflows, enhance campaign quality, and develop automation tools that improve marketing efficiency.

Candidates should have a minimum of three years' experience in marketing operations, campaign management, or a related field. Proficiency in managing complex campaign calendars and operational workflows in dynamic environments is required. Strong project management skills, attention to detail, and the ability to prioritize tasks based on business impact are essential. Experience with email, push, SMS, or other CRM campaigns is advantageous.

While specific compensation details are not provided, StubHub offers a comprehensive benefits package that includes health insurance, dental and vision coverage, mental health benefits, and a 401(k) plan. Additional perks encompass generous paid time off, parental leave, and opportunities for professional development through job training and tuition assistance. Employees also enjoy company-sponsored outings and an Employee Assistance Program (EAP).

StubHub fosters a dynamic and inclusive company culture, emphasizing innovation and a passion for live events. The organization provides opportunities for career growth and development, encouraging employees to take ownership of projects and contribute to the company's success. The hybrid work environment supports flexibility, allowing team members to balance professional and personal commitments effectively.