Marketing Operations Lead

About Us

Rho is the modern banking platform built for the AI era. Startups and growth-stage companies can open accounts in minutes, issue cards, manage expenses, pay bills, and close the books – all in one connected platform backed by real human support.

ABOUT THE ROLE

We’re hiring a Marketing Operations Manager to be the backbone of Rho’s marketing org. This person keeps our work across the team running smoothly, so we can move quickly and leadership always knows what’s live, what’s working, and where to focus next.

In Brand, you’ll own campaign project management, keeping launches on schedule from brief to go-live. You’ll also run brand lift analysis so we can measure what each campaign actually moves. In Growth, you’ll facilitate our experimentation program, from setting up tests to sharing what we learned. You’ll also manage the systems and tech stack the team depends on every day.

Across the org, you’ll build and run the system of record: one place where every workstream’s owner, status, and key metric lives. You’ll partner with Growth Engineering and the data science team to turn their work into a reporting cadence that marketing, the exec team, and the board rely on. Working closely with the VP of Marketing, you’ll have the context to spot what needs attention and the process discipline to raise it early, so the whole team stays aligned, hits its numbers, and scales.

RESPONSIBILITIES

- Own the system of record: one place where every workstream across Growth, Brand, and Community is tracked against its owner, status, and the metric it's supposed to move.

- Run a weekly written review across all three pillars (not a dashboard nobody opens) so slipping work surfaces early instead of reaching the VP of Marketing the night before it matters.

- Translate the outputs of Growth Engineering and the data science team (funnel performance, cost per funded account, channel health) into reporting marketing, exec, and the board actually run on. You consume...