Mortgage Processing Administrator
ClearScore Technology Limited is seeking a Mortgage Processing Administrator to join their dynamic team in Manchester, England. As a leading financial technology company, ClearScore is dedicated to making personal finance clearer and more accessible for millions globally. The company offers a range of services, including free credit scores, reports, and a marketplace for financial products.
In this role, the Mortgage Processing Administrator will be responsible for supporting the processing team in managing customer loan applications efficiently and accurately. Key duties include sorting and distributing incoming post, ordering and following up on BSQs and valuations via phone and lender portals, updating and maintaining records using the company's CRM system, returning customer documents when applicable, performing general administrative tasks such as faxing and photocopying, providing ad-hoc support to team managers, and attending training sessions to enhance role performance.
The ideal candidate will possess excellent computer and keyboard skills, previous experience in administration and/or customer service, strong written and verbal communication skills, the ability to prioritize tasks and work under pressure, strong numerical and analytical skills, high attention to detail and accuracy, a positive, flexible, and proactive attitude, and strong team collaboration and interpersonal skills. A background in financial services and experience working with loan or mortgage systems are desirable.
ClearScore offers a comprehensive benefits package, including 25 paid holidays and a “duvet day” on your birthday, a hybrid work environment, private health and dental cover with mental health support through Bupa, GP office visits, life assurance scheme, up to 6% matched pension, regular Lunch and Learns with guest speakers, a dog-friendly office, daily breakfast and free snacks, access to discounts via Cobens Extras, free sports and social clubs, continued investment into learning and development, leadership-led training, in-house psychotherapist, financial coach to help you plan and achieve your goals, no clock-watching culture, generous maternity and paternity plans, culture and inclusion representatives, and a transparent pay structure with a career growth plan.
Joining ClearScore means becoming part of a company that is committed to helping users improve their financial well-being. With over 20 million users globally and a presence in multiple countries, ClearScore is a market leader in the financial technology sector. The company fosters a culture of inclusivity, flexibility, and continuous learning, offering employees opportunities for personal and professional growth.