Operational Excellence Specialist (Onboarding)

✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY

The best jobs are often restricted to a few wealthy cities, but talent exists everywhere. Oyster set out to change this by launching a global employment platform that enables companies to hire, pay, and support talent anywhere.

We’re proof that a strong, engaged culture doesn't require an office. Since January 2020, Oyster has:

🌏 Built a distributed team of 400+ across 60+ countries

👩‍💻 Featured in Forbes as #9 in FlexJobs Top 30 Companies for remote jobs

🌈 Formed a diverse leadership team and a workforce that’s 60% female

🏆 Earned top employee engagement scores

🦄 Raised $286 million; valued at $1.2 billion

💚 Achieved B Corp status in 2023

Our momentum shows the power of global employment, and we’re just getting started! If you want to help us drive change and work remotely, we’d love for you to apply!

👩‍💻 The Role

Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be able to work within UTC + 0 / +3 hours.

We are looking for an Operational Excellence Specialist (Onboarding) who will be responsible for completing onboarding tasks that require deep focus and operational efficiency. Our Onboarding Operations team oversees team members and customer onboarding operations. This team is a subset of the larger Lifecycle Operations team which is dedicated to ensuring an exceptional Customer and Team Member Experience. In your role, you'll collaborate closely with our other stakeholder team such as Legal, Sales, and Product while supporting onboarding operations for one or more products based on business needs.

Key Responsibilities

You will have ownership of the administrative integrity and execution speed of the onboarding li...