Operations Associate - Customer Reporting

D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning 90 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report.

Summary/Function: 
The Customer Reporting Associate maintains client account information including cost basis updates, support of performance reporting and participates in the process of client monthly statement production and distribution.  Will aid and support Wealth Management and work with other areas within Operations to ensure client accounts report clear and accurate activity details.  
Qualifications:
•    Prior experience working in an office setting
•    Strong background in Microsoft Word, Excel and Access
•    Strong math skills
•    Detail oriented
•    Strong writing skills
•    Follow policies and procedures; maintain client confidentiality
•    Communicate in a clear and service-oriented manner; use appropriate, professional language and grammar to effectively exchange ideas and information
•    Ability to proactively work with both external and internal clients; relate with others in a professional manner to accomplish work responsibilities and objectives 
•    Ability to maintain regular, predictable attendance
 
Duties:
•    Maintain client cost basis information on the cost basis reporting system in accordance with IRS cost basis regulations 
•    Research and update cost basis, transferring both internally and externally
•    Manage daily report monitoring and updating as neede...