Operations Specialist: Legal Templates and Forms
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at:
ABOUT THE ROLE
We're building and scaling a high-growth D2C document automation product used by hundreds of thousands of customers globally. Users come to us to find, fill, and generate documents — tax forms, legal templates, agreements, and more — across multiple markets and use cases.
We're looking for a Forms & Templates Operations Specialist to take ownership of building and managing the document content that powers our product. This is a hands-on, technical content role that sits at the intersection of CMS work, PDF preparation, and structured content logic.
You'll be responsible for formatting source PDF forms into clean, fillable documents in Adobe Acrobat, and for building the modular content blocks and conditional logic that power our agreement generation flows in our CMS (Payload). You'll work closely with Product, Engineering, and the legal content team to keep the document library accurate, structured, and growing.
KEY RESPONSIBILITIES
PDF Forms Preparation
- Source and download official forms (tax, legal, administrative, business) across multiple countries.
- Prepare and format them into clean, fillable PDF forms in Adobe Acrobat — proper field types, alignment, tab order, validations, and styling.
- Ensure forms render correctly across desktop and mobile, and behave consistently in our editor.
- Audit existing forms and continuously improve quality, fillability, and consistency.
CMS & Agreement Logic
- Build and maintain modular content blocks, clauses, and conditional logic in our CMS (Payload) that power our agreement generation flows....