People Ops Manager

Profound is on a mission to help companies understand and control their AI presence. As we scale rapidly, we are hiring a People Operations Manager to own people operations and the employee experience, from onboarding and manager enablement to performance conversations, benefits, and compliance.

This is a hands-on, builder role for someone who wants to be close to the business, help leaders and employees day to day, and build lightweight people processes that actually work at a fast-growing startup.

WHAT YOU’LL DO

- Own and evolve people operations end to end, including onboarding, performance processes, compensation cycles, benefits, and compliance

- Serve as the primary point of contact for employees and managers on people-related questions

- Support managers with feedback, performance conversations, and difficult moments including exits and terminations

- Help ensure a consistent, thoughtful employee experience as the company scales across teams and offices

- Partner with Operations to build and iterate on onboarding, ensuring new hires feel oriented, supported, and effective quickly

- Help design and roll out lightweight performance review processes that give clarity without unnecessary bureaucracy

- Support managers in setting expectations, giving feedback, and growing their teams

- Create simple templates, guidance, and norms that make people management easier rather than heavier

- Manage and optimize Rippling across payroll, benefits, devices, and system access

- Oversee offer letters, commission agreements, and employment documentation

- Work directly with legal partners on contracts, immigration, and compliance matters

- Own benefits administration, renewals, and open enrollment

- Bring people operations work currently handled by external partners in-house

WHO YOU ARE

- 4 to 7 or more years of experience in people operations, HR, or a generalist people role at a fast-growing startup

- Warm, pragmatic, and approachable,...