Performance Creative Producer

WHO WE ARE

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals - supporting 73 million patient visits in 116 countries. Today, more than ten million patient visits per month are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

THE ROLE

We cannot scale creative by juggling freelancers reactively. We need an in-house operator who:

- Owns the production calendar

- Controls quality

- Moves fast

- Keeps budgets tight

- Delivers at scale

You are the execution backbone of the creative squad.

HOW THE SQUAD WORKS:

Strategist:

- Decides what to make

- Why we’re making it

- What success looks like

Producer:

- Makes it happen

- Makes it scalable

- Makes it on time and on budget

Together, they turn Paid into a strategic growth advantage, not just a channel

WHAT YOU’LL DO

1. END-TO-END PERFORMANCE CREATIVE PRODUCTION

- Produce high-volume paid creative (video, motion, statics, UGC-style, product demos)

- Own the pipeline from brief → shoot → edit → localisation → launch

- Scale asset variations across markets

2. OPERATIONAL EXCELLENCE

- Build the production system: timelines, workflows, tools, rituals

- Manage freelancers, editors, motion designers and videographers

- Ensure on-time, on-budget delivery

- Maintain global production calendar

- Take part and or supervise shoots.

3. GLOBAL & LOCALISED CREATIVE

- Coordinate market-specific shoots

- Adapt assets for UK, Canada, U...