Pharmacist - Complaint Specialist

ReviveRX is the premier licensed pharmacy specializing in health, wellness, and restorative medicine. We focus on treating the source, not just the symptoms, utilizing industry-leading technology. Collaborating with innovative pharmacists, healthcare providers, and pharmaceutical manufacturers, we provide personalized care. Our mission is to optimize treatment, revolutionize healthcare, and empower individuals to live vibrant lives. We welcome you to join us in our commitment to holistic wellness and personalized medicine. 

POSITION OVERVIEW
The Complaint Coordinator is a critical quality function role responsible for serving as the central point person for all complaint management activities at ReviveRX. This position, which is outlined as an inherent quality function as detailed in USP <797>, <795>, <800>, and <1163>, ensures that all complaints are properly logged, tracked, trended, and—most importantly—acted upon in a timely manner through collaborative work with cross-functional stakeholders in operations and quality. This role will work collaboratively with the Dispensing function in the intake, documentation, tracking, and coordination of product and service complaints related to compounded preparations produced at ReviveRX. Due to the medical nature of most complaints and the need to evaluate potential adverse events, this role requires a licensed pharmacist with extensive compounding pharmacy experience, and <795>, but with major cross-functional interaction with the compounding and dispensing teams. The ideal candidate brings 8-10 years of experience dealing with complaints within the regulated industry (compounding and/or pharma, with pharma preferred), along with a deep understanding of adverse event reporting, regulatory requirements, and quality systems. 
 
BACKGROUND & NEED 
This is an inherent quality function outlined in USP <797> that requires this point of oversight and coordination of the complaint management system as a whole. ReviveRX nee...