Porto Site Lead

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.

Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:

- $10 billion+ generated by creators since Patreon's inception

- 100 million+ free memberships for fans who may not be ready to pay just yet, and

- 25 million+ paid memberships on Patreon today.

We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Porto Site Lead to support our mission.

This role is based in Porto, Portugal and operates on a hybrid work model (in-office 2 days per week).

About the Team

Trust & Safety keeps Patreon welcoming and fair so Creators and their Fans can connect and creativity can thrive. We set clear, easy-to-follow standards and act quickly and consistently when something’s off, giving creators and fans confidence to create, share, and participate with respect across our global community.

Our Porto site is our safety heartbeat in Europe: most of our frontline Trust & Safety work happens here. It’s a real community where people support each other, share context, and carry tough work together. Porto is also a source of honest insight -- feedback from the site has shaped policy decisions, tooling asks, and how we scale with people, BPOs, and automation. As Patreon becomes more public and discovery-led, Porto’s experience is central to how we evolve.

About the Role

We’re hiring a Porto Site Lead in our Porto location to keep the safety pipeline healthy during EU hours and make sure work moves seamlessly between Porto and the U.S. You’ll be Porto’s advocate for safety operations -- turning local signa...