Privacy & Trust Support Specialist

ClassDojo's goal is to give every child on Earth an education they love.

We started by building a powerful network for communication. ClassDojo’s flagship app is the #1 communication app connecting K-12 teachers, children, and families globally. Teachers use it to share what’s happening throughout the day through photos, videos, and messages that make parents feel like they’re there. It’s actively used in over 95% of US schools, reaching over 45 million children in 180 countries, with a team of just around 200 people. We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide.

We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Uber, Y Combinator, and more. We’re building a company where the most talented people want to work. We believe you’ll do the best work of your life here—and you’ll pioneer the future of education, too.

WHAT YOU’LL DO:

As a Privacy & Trust Support Specialist, you will play a critical role in protecting user trust and ensuring ClassDojo meets its privacy, safety, and compliance commitments across all products. This role sits on the Privacy & Trust Operations team, a branch within the Legal function.

You will independently manage regulated privacy and safety workflows, apply strong judgment to problem solve in complex situations, and help scale operational systems as the company grows. You’ll also partner cross-functionally with Product, Engineering, and Customer Success teams to reduce risk and strengthen our privacy and safety posture.

YOUR RESPONSIBILITIES WILL INCLUDE:

- Knowing the ClassDojo products in and out so you can investigate, solve, and respond to sensitive privacy- and safety-related user issues with care, consistency, and accuracy

- I...