Product Content Writer

WHO WE ARE

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals - supporting 73 million patient visits in 116 countries. Today, more than ten million patient visits per month are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

THE ROLE

We’re looking for a high-output, product-obsessed content writer who can translate Heidi’s capabilities into compelling, specialty-specific stories across video and written formats.

This is not a blog-writing role.
This is a product storytelling engine role.

You will create high-volume, high-quality content that showcases how Heidi works across:

- Every specialty

- Every workflow

- Every care setting

- Every type of clinician

You will turn product capability into clear, practical, real-world use cases that drive adoption, engagement, and revenue.

WHAT YOU’LL DO

1. SPECIALTY-SPECIFIC PRODUCT CONTENT (CORE FOCUS)

- Develop scalable content that demonstrates how Heidi works across specialties, including (but not limited to):

- Primary Care

- General Practice

- Family Medicine

- Urgent Care

- Rural & Remote


Medical Specialties

- Cardiology

- Endocrinology

- Gastroenterology

- Neurology

- Respiratory

- Infectious Disease

- Geriatrics

- Oncology

- Rheumatology

- Nephrology

- Haematology


Surgical Specialties

- Orthopaedics

- Gene...