Quality Control Analyst, Mortgages
Join us to build a more rewarding financial future for all Canadians
At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.
- #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company ever to achieve a three-peat at the top!
- #1 Fastest Growing Company in Canada for 2024 by Globe & Mail
- Top-ranked mobile apps and credit cards
- Team of 500+ people
- 1M+ customers
- 10K+ retail partners
Quality Control Analyst, Mortgages
The Role
Reporting to the Manager of Quality Control & Reporting, the Mortgage Quality Control (QC) Analyst is responsible for reviewing the quality of residential mortgage files prior to funding. This includes reviewing documentation, rationale, accuracy, and completeness of information provided in support of a file. The review is supported by established policies, guidelines, and procedures.
What you will be doing:
• Ensuring each file complies with the underwriting standards and guidelines prior to funding.
• Performing a pre-funding review/audit of files and providing approval for funding or providing observations or findings to the Underwriters or Mortgage Fulfillment Officers.
• Ensuring any findings have been corrected or addressed appropriately.
• Ensuring turnaround times, service levels and priorities are met for the timely funding of files.
• Providing collaborative feedback rega...