Renewals Manager International (m/w/d)

SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is costing the world >$10 trillion annually and growing by 15% p.a. - we invite you to be part of the solution!"

ABOUT THE ROLE

We are looking for a Renewal Manager – International to own and drive the commercial success of customer renewals across our international markets.

In this role, you will be the commercial engine of the customer lifecycle, responsible for protecting and growing recurring revenue by leading renewal, pricing, and contract conversations. You will work in close partnership with Customer Success Managers while owning the commercial outcome end to end.

This role is ideal for someone who is energized by clear revenue ownership, enjoys negotiation, and thrives in a high-accountability, high-impact environment.

HERE'S HOW YOU'LL MAKE A DIFFERENCE:

- End-to-end ownership of renewals and expansions for an international customer portfolio

- Commercial strategy per account (pricing, terms, timing, risk mitigation)

- Leading renewal, pricing, and contract negotiations with customers, including procurement and legal stakeholders

- Driving on-time renewals ahead of contract end dates

- Accurate renewal forecasting and pipeline management in CRM tools

- Early identification and mitigation of at-risk renewals

- Close collaboration with Customer Success, Sales, Finance, Legal, and RevOps

- Managing escalations and complex renewal scenarios

WHAT MAKES YOU A GREAT FIT:

You are a commercially driven professional who enjoys owning a clear, black-and-white number and is motivated by measurable outcomes.

You bring:

- A strong commercial mindset with a focus on revenue retention and deal ownership

- High motivation from owning ARR targets and closing gaps to goal

- Com...