Retention Account Manager, SMB

Square, now known as Block, is a financial services and mobile payment company that offers a suite of tools to help businesses manage payments, inventory, and customer engagement. The Retention Account Manager, SMB, is a pivotal role within the Account Management team, focusing on supporting small and medium-sized businesses (SMBs) in maximizing the value derived from Square's platform. This position involves engaging with SMB owners across various industries to enhance customer retention and foster long-term partnerships.