Safer Gambling Analyst (English Speaking)

Videoslots, a dynamic iGaming platform, is seeking an English-speaking Safer Gambling Analyst to join their team in Malta. This role is integral to the company's commitment to responsible gaming, ensuring player safety and compliance with industry standards. As part of the Safer Gambling team, the analyst will work collaboratively to uphold Videoslots' reputation as a leading online casino.

The primary responsibilities include analyzing risk-scoring reports to identify potential addictive behavior, contacting at-risk players via phone or email to provide support, and implementing measures such as additional checks, self-exclusion, and account blocking. The analyst will also monitor escalated player registrations to prevent underage gambling, assess risks associated with self-excluded players, and review follow-up case reports regularly. Escalating complex cases with recommendations to senior management is also a key aspect of the role.

Candidates should possess native or close to native proficiency in English, both spoken and written. A keen interest in the psychology of addiction, along with regulatory and compliance knowledge, is essential. The role requires effective listening skills, empathy, and the ability to work well within a team. Analytical thinking with excellent attention to detail and the capacity to work in a fast-paced, dynamic environment are also important.

Compensation includes private health insurance, a wellness allowance of up to €300 per year, and fresh, healthy breakfast and lunch prepared daily in the penthouse kitchen, potentially saving up to €3,000 annually. Additional benefits include birthday leave, company and team-building events, and a relocation package to Malta, including flight and two weeks of accommodation.

Videoslots fosters a culture of passion, boldness, and integrity, striving to create an environment where employees thrive. The company is driven by a love for innovation and a commitment to delivering exceptional player experiences. Joining the team offers opportunities for personal and professional growth in the iGaming industry.