Safety & Loss Prevention Manager - Miami Beach, FL
Position Overview
• Develop and oversee a comprehensive safety and security program.
• Manage physical security systems and lead a trained security team.
• Mitigate risks across the property ensuring protocols are executed without disrupting our exceptional environment.
• Senior, highly trusted role requiring law enforcement or military instincts combined with a hospitality sensibility.
• Operate with authority and discretion, making tenants feel protected without feeling policed.
Core Responsibilities
• Security Program Management: Develop, implement, and refine safety and loss prevention programs including physical security, access controls, and surveillance. Oversee daily security operations including CCTV, access management, visitor screening, and patrols.
• Infrastructure & Systems Oversight: Manage and maintain physical security infrastructure; conduct regular security assessments and risk evaluations; recommend and implement improvements.
• Team Leadership & Development: Recruit, train, schedule, and supervise security team; foster a professional, discreet, service-oriented culture.
• Training & Performance Management: Develop and deliver ongoing training programs on emergency response, de-escalation, member interaction, and protocols; maintain performance documentation and conduct evaluations.
• Incident Management & Investigation: Primary responder for incidents; conduct investigations and prepare reports; coordinate emergency responses consistent with protocols and regulations.
• Law Enforcement & Agency Liaison: Liaise with local law enforcement, emergency services, and regulatory agencies; maintain incident logs, investigation files, and compliance documentation.
• Loss Prevention & Risk Mitigation: Identify vulnerabilities; develop strategies to reduce risk; oversee access credential management, visitor verification, and after-hours protocols; collaborate on business continuity and emergency preparedness.
• Regulatory Compliance: Ensure compliance wi...