Sales Operations, Manager
ABOUT CODERABBIT
CodeRabbit is an innovative research and development company focused on building extraordinarily productive human-machine collaboration systems. Our primary goal is to create the next generation of Gen AI-driven code reviewers: a symbiotic partnership between humans and advanced algorithms that significantly outperforms individual engineers. We combine language models with human ingenuity to push the boundaries of software development efficiency and quality.
ROLE OVERVIEW
The Manager of Sales Operations will be responsible for driving sales forecasting, pipeline management, sales analytics, CRM operations, and GTM tool optimization in direct support of Sales leadership. You will help scale the business by building data-driven processes and scalable operational frameworks that improve field productivity and fuel revenue growth. This role reports to the Head of Revenue Operations.
WHAT YOU’LL DO
- Own the weekly forecast call rhythm and QBR process; partner with Sales leadership to track pipeline health, surface risks, and drive business predictability.
- Own GTM reporting and analytics — build, maintain, and continuously improve dashboards and reports in Salesforce and a BI tool of record; translate pipeline health, rep performance, and revenue trends into concise, executive-ready insights.
- Manage Salesforce data integrity, opportunity hygiene, and territory and account assignments in alignment with the company’s segmentation strategy and rules of engagement.
- Continuous optimization of the GTM tech stack — including Salesforce, Gong, Nooks, Amplemarket, and LinkedIn Sales Navigator — driving adoption, identifying gaps, and eliminating inefficiencies.
- Leverage AI tools — including Claude — to accelerate analysis, automate routine workflows, and surface insights faster; bring an AI-native mindset to every aspect of the role.
- Design, document, and roll out scalable sales processes and policies, ensuring consistent execut...