Sales Operations, Manager

Closing Date:27th February 2026
 
Factor is the market leader in AI-Integrated Law, working with corporate legal departments to integrate intelligent capabilities across legal and transactional functions such as contracting.
With 10+ years of experience in enabling complex legal work at scale, Factor brings agile, practical solutions to address the many dimensions that must be solved for modernizing legal operations. From re-skilling legal teams to advancing high-impact applications of AI, Factor helps Legal and contracting functions achieve new levels of efficiency and business value. 
We are comprised of more than 300 lawyers, legal specialists, technologists, and process consultants across Europe and North America – Join us! 
 
The Role:
As a Senior Sales Operations Associate, you will play a critical role in enabling the effectiveness and efficiency of Factor’s commercial engine. This is a high-impact, high-growth individual contributor role, responsible for sales and revenue operations. This function operates as a part of the Marketing team, which reports into Factor’s commercial team responsible for new sales and account growth.
You will work closely with Commercial, Finance, and Marketing teams to ensure Factor’s systems, data, and processes support scalable growth and informed decision-making.
This role is directly responsible for the day-to-day execution and continuous improvement of the company’s sales operations infrastructure, with a particular focus on Salesforce administration, data integrity, pipeline reporting, key sales metrics, campaign operations, and bid management. You’ll be trusted to operate independently, manage complex workflows, and proactively identify opportunities to streamline processes and improve performance.
We’re looking for someone who is AI-curious, systems-minded, and motivated by execution excellence — someone who takes pride in building scalable, efficient ways of working and improving what already exists.