Sales Operations Manager
Padlet is building software for a good education. A good education is one that inspires curiosity, creativity, and community. Our software enables that through visual content creation and collaboration in millions of classrooms worldwide.
We're looking for a Senior Sales Operations Manager to run global sales operations across direct and reseller channels. You'll be part operator, part builder, part coach. You report to the Head of Global Sales and your remit is deliberately broad. If it touches revenue, operations, partnerships, or how the team grows, it's probably yours.
This is an in-person role in San Francisco.
RESPONSIBILITIES
- Own the full deal lifecycle: quotes, POs, invoicing, contracts, DPA negotiations, and close.
- Manage a team of BDRs and Sales Operations, coach them, set the bar, and help them get better.
- Build and maintain the tools and automations that keep sales running: HubSpot, Airtable, Stripe, Zapier, and whatever else needs to exist.
- Work with Account Managers/Security Engineers/Legal to handle complex procurement from government agencies, school districts, and institutional buyers who need security reviews, compliance docs, and legal addendums.
- Use AI to effectively and accurately query the data warehouse, build trackers and alerts, and surface insights that actually change how we sell.
- Support customers and partners navigating student data privacy and compliance requirements.
- Prioritize the team’s workload, managing projects effectively across diverse time zones, currencies.
QUALIFICATIONS
- You like working hard.
- You are honest.
- You've run sales ops or revenue ops at a SaaS company and know what great looks like.
- You know how to work with AI and agents, not just use them. You prompt well, build with them, wire them into real workflows, and treat them like a team member that's always on.
- You're technical enough to understand SQL, Python, and debug scripts or code without...