Senior Business Resilience Program Manager
Block is seeking a Senior Business Resilience Program Manager to join its Security Governance Risk and Compliance team. This role focuses on ensuring the continuity and recovery of critical products, services, operations, and supporting technologies during disruptions. The team collaborates across various departments, including business, technology, risk, compliance, legal, regional entities, and third-party teams, to identify resilience risks and implement effective remediation strategies.
In this position, the Senior Business Resilience Program Manager will be responsible for developing and maintaining business continuity, disaster recovery, and crisis management plans. They will coordinate resilience exercises and recovery tests, assess third-party continuity capabilities, and communicate resilience posture to governance forums and senior leaders. Additionally, the role involves improving resilience workflows through AI, automation, dashboards, templates, and self-service tools to enhance efficiency and compliance.
Candidates should have over six years of experience in global resilience, business continuity, disaster recovery, crisis management, or related risk programs, preferably within financial services or regulated technology sectors. A strong understanding of impact analysis, dependency mapping, recovery strategies, testing, remediation, and governance is essential. Excellent project management, organizational, and communication skills are required, along with proficiency in AI, automation, data analysis, and reporting tools. Relevant professional certifications, such as those from DRI International or the Business Continuity Institute, are advantageous.
Block offers a comprehensive benefits package, including healthcare coverage (medical, vision, and dental insurance), a 401(k) plan with company matching, an employee stock purchase program, and a monthly wellness allowance. Employees are also entitled to paid parental, medical, and caregiving leave, flexible time off, paid holidays, and sick leave. Additional benefits include life insurance, AD&D, and disability benefits. (block.xyz)
Block fosters a collaborative and inclusive culture, emphasizing continuous learning and development. Employees are encouraged to take ownership of their work, engage in respectful partnerships, and contribute to the company's mission of economic empowerment. The company supports flexible work arrangements, including remote and hybrid options, to accommodate diverse needs and promote work-life balance.