Senior Client Solutions Manager 9 Month FTC - Influencer Marketing (Remote - US, EST hours)
ABOUT KYRA
Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI-powered intelligence across TikTok, Instagram, and YouTube.
💡WHAT YOU’LL DO
You’ll manage a portfolio of brand accounts.
Your job is straightforward:
- Keep clients, grow them and run delivery cleanly.
- Keep the team aligned - and operating efficiently through better systems and technology.
- You are the connective tissue between Sales, Strategy, Campaigns, Paid, and Product.
- If something drifts (performance, scope, relationship, or margin) you see it early and fix it. No surprises. No scrambling. Just steady, commercial ownership.
🎯 Lead the Relationship
Own client relationships across launches, seasonal campaigns, and always-on programs. Multi-thread across teams. Build trust. Have direct conversations when performance needs to improve.
📈 Turn Insight into Strategy
Translate data into clear, actionable plans. Present performance against KPIs (engagement, EMV, sales lift, affiliate impact) and explain what it means.
🔍 Own Delivery End-to-End
Manage timelines, scopes, budgets, and execution across seeding, paid, and integrated campaigns. Keep work on-brand, on-time, and within margin.
📊 Protect & Grow Revenue
Manage renewal timelines. Identify upsell opportunities. Drive Net Revenue Retention. Be able to speak confidently about account growth with real numbers.
💾 Use Data to Improve What’s Next
Forecast performance. Optimize mid-campaign. Apply learnings to the next program. Reporting informs decisions - it’s not a recap.
🛡️ Keep the System Tight
Keep tracking clean. Watch team capacity. Fix what’s inefficient. Make sure client feedback doesn’t get lost.
WHAT WE’RE LOOKING FOR
We’re looking for someone who has:
- 4–6+ years in influencer or creator marketing
- Strong hand...