Senior Credit Risk Manager - Payments

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

Plaid Transfer makes moving money fast, simple, and secure, helping businesses deliver seamless payment experiences their customers love. Plaid Transfer simplifies money movement with a single API for all bank rails, robust operational tools and liquidity management features, and embedded risk checks to help prevent payment returns and fraud.

On the Transfer Operations team, we ensure that money movement at Plaid is not only fast and reliable, but also financially safe and scalable. We are responsible for managing the operational and financial risks inherent in bank-based payments, particularly ACH debits where Plaid may be exposed to customer returns.

We build and operate the frameworks that allow Plaid Transfer to grow responsibly. This includes defining and enforcing credit risk policies, monitoring customer activity and portfolio exposure, responding to risk events, and partnering closely with Product, Engineering, Compliance, and Finance to translate risk decisions into production systems.

Our mission is to enable Transfer’s growth while protecting Plaid’s balance sheet. We work at the intersection of payments, risk, and operations, balancing speed and customer experience wit...