Senior Customer Success Manager - Legal

Octus is a leading global provider of credit intelligence, data, and analytics, serving professionals across hedge funds, investment banking, management consulting, and law firms. The Senior Customer Success Manager - Legal will be responsible for managing a portfolio of existing AmLaw 100 and Magic Circle law firms, promoting processes, driving retention rates, supporting portfolio growth, increasing usage, and developing stakeholder relationships. This role requires a self-starter with strong communication, relationship-building, and problem-solving skills.