Senior Legal Solutions Architect

About the Role

We are hiring a Senior Legal Solutions Architect to design, build, and scale the AI-native systems that power OpenAI’s Legal function. This role sits at the intersection of legal operations, enterprise architecture, business intelligence, and applied AI, and is responsible for architecting workflows that combine traditional legal systems (CLM, OCM, case management, intake) with agentic, model-driven automation using OpenAI’s API and agent builder platform.

Reporting to the Head of Legal Operations, you will lead the technical design of Legal’s systems and workflows in close collaboration with Legal Operations program managers —owning integrations, orchestration, and agentic workflows that enable Legal to operate at OpenAI’s speed and scale, while maintaining rigor around security, privilege, reliability, and governance.

This is a hands-on architecture and build role, with a strong emphasis on building scalable solutions for Legal through configuring, integrating, and extending legal and internal technology and platforms.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

AI-Native & Agentic Workflow Design

- Design and implement agentic legal workflows incorporating multi-step reasoning, tool-calling, orchestration, and human-in-the-loop review using OpenAI models and APIs.

- Build systems where agents can:

- Triage and route legal intake.

- Extract, normalize, and reason over contract, matter, and billing data.

- Apply playbooks, flag deviations, and escalate issues.

- Interact with downstream systems and data platforms in a controlled, auditable way.

- Define guardrails around autonomy, review thresholds, and escalation paths.

Legal Systems & Data Architecture

- Serve as the primary architect and steward of the legal technology stack, including:

- CLM, OCM, and intake systems...