Senior Manager - Content Personalization
As the Senior Manager of Content Personalization at PlayStation Global, you will be an integral part of the PlayStation Store team, dedicated to enhancing the gaming experience for over 100 million players worldwide. Your primary mission is to personalize the player journey across the Store, assisting users in discovering their next favorite game, thereby increasing engagement, conversion rates, and driving incremental revenue.
In this role, you will develop and implement a comprehensive content personalization strategy that spans various platforms, including console, app, and web storefronts. Your responsibilities include leading a cross-functional team to design and execute large-scale experiments, analyzing data to identify market opportunities, and optimizing customer experiences through tailored content. Collaboration with stakeholders across Direct-to-Consumer (D2C), Global Marketing (GM), Global Sales and Business Operations (GSBO), and Product teams is essential to deliver a world-class player experience.
The ideal candidate possesses a minimum of 12 years of experience in digital media entertainment, with a strong focus on commerce and personalization. Proven leadership in managing teams, performance coaching, and fostering professional development is crucial. Adeptness in utilizing data analytics to understand customer behavior, coupled with a solid background in experimentation and refining testing methodologies, is required. Exceptional interpersonal skills and the ability to work collaboratively across various teams and levels within a global organization are also important.
Compensation for this role ranges from $164,000 to $246,000 annually, depending on experience and location. The benefits package includes medical, dental, and vision coverage, matching 401(k), paid time off, wellness programs, and employee discounts on Sony products. Additionally, this position may be eligible for a bonus package.
PlayStation Global fosters an inclusive environment that empowers employees and embraces diversity. The company encourages innovation, creativity, and a passion for gaming, offering growth opportunities within a dynamic and fast-paced industry. Joining the team means contributing to a brand synonymous with entertainment excellence and creativity.