Senior Sales Operations Analyst
The Senior Sales Operations Analyst at Canonical plays a pivotal role in managing and optimizing sales processes across global channels, including direct, indirect, and online sales. This position is integral to the Revenue Operations team, which focuses on enhancing net customer retention and implementing scalable, repeatable processes to drive revenue growth. Canonical, renowned for developing Ubuntu, is a leader in open-source software solutions, serving a diverse clientele from public cloud providers to industry leaders across various sectors.
Key responsibilities include delivering precise and scalable revenue operations, leading a team of revenue operations analysts, and developing policies and processes that support sales teams and partners. The role involves driving sales engagement, training, data enrichment, customer relationship management, configure price quote processes, analytics, and commission structures. Additionally, the analyst will oversee sales technology and processes, drive automation and process improvements, and collaborate with the commercial systems engineering team to enhance business systems and integration.
The ideal candidate will have experience in a leadership role within Revenue Operations, demonstrating effectiveness in managing direct, channel, and alliance partnerships. A data-driven and analytical approach with high attention to detail is essential. Candidates should possess a strong track record of providing insights through robust CRM and other Revenue Operations technology platforms, data analytics, and compensation systems. An undergraduate degree in a related field, such as Science, Technology, Engineering, Mathematics, or Economics, is preferred, along with exceptional communication, interpersonal, negotiation, and influencing skills.
Canonical offers a distributed work environment with twice-yearly in-person team sprints, a personal learning and development budget of USD 2,000 per year, annual compensation reviews, recognition rewards, annual holiday leave, maternity and paternity leave, and an Employee Assistance Programme. Employees also have the opportunity to travel to new locations to meet colleagues and receive travel upgrades for long-haul company events.
Joining Canonical means becoming part of a pioneering tech firm at the forefront of the global move to open source. The company values diversity of experience, perspectives, and backgrounds, fostering a workplace free from discrimination. With a commitment to excellence and innovation, Canonical provides a dynamic environment where employees can challenge themselves, learn new skills, and contribute to the success of one of the most important open-source projects in the world.