Senior Sales Strategy & Operations Associate
The Senior Sales Strategy & Operations Associate at GlossGenius plays a pivotal role in enhancing the efficiency and effectiveness of the sales organization. Reporting directly to the Director of Revenue Operations, this position is integral to the company's mission of empowering over 100,000 service businesses to increase revenue and reduce administrative burdens. GlossGenius, headquartered in New York City, offers an AI-powered platform that streamlines operations for beauty and wellness professionals.
In this role, the associate will be responsible for developing and maintaining comprehensive dashboards that provide real-time insights into key sales metrics such as pipeline health, account executive performance, and conversion rates. They will establish self-service reporting tools to enable sales representatives and managers to access critical data independently, thereby enhancing decision-making processes. Additionally, the associate will oversee commission reporting, ensuring accuracy and transparency, and lead initiatives to define and govern key revenue metrics across the organization.
Candidates should possess a minimum of three years of experience in revenue operations, sales operations, or a business intelligence role supporting a go-to-market organization. Proficiency in SQL for data analysis and validation is essential, along with experience in building dashboards using BI tools such as Looker, Tableau, or Metabase. Familiarity with CRM systems like HubSpot or Salesforce at a reporting level is also required. Strong documentation skills and the ability to lead cross-functional alignment processes are crucial for success in this position.
GlossGenius offers a flexible paid time off policy and competitive health and dental insurance options, with premiums partially covered by the company. Additional benefits include fertility and adoption assistance through Carrot and Kindbody.
The company fosters a collaborative and innovative culture, providing opportunities for professional growth and development. Employees are encouraged to contribute to the company's mission of supporting local businesses and enhancing client experiences. GlossGenius has been recognized for its innovative approach and has received accolades such as inclusion in Fast Company's Most Innovative Companies and Forbes' Cloud 100.